Drezzly (“we,” “our,” or “us”) provides a virtual try-on service integrated with Shopify stores. This policy explains how we handle personal information when users interact with our app.
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Information We Collect We do not collect or store any personal information on our own servers. The Drezzly app allows customers to upload photos for the purpose of generating a virtual try-on. These images are processed by our third-party image generation provider, Fashn.ai, and not retained by Drezzly.
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How We Use Your Information Uploaded photos are temporarily processed solely to generate a try-on preview. After the preview is rendered, the image is discarded. We do not access, store, share, or sell user photos or any other personal data.
If a customer chooses to receive their result by email, that email address is passed to Shopify’s built-in email delivery system or a configured third-party provider (e.g., Klaviyo or Shopify Email) and is not stored by Drezzly.
- Use of Third-Party Services We use Fashn.ai to generate virtual try-on images. Their privacy policy governs how uploaded images are handled by their service.
Fashn.ai may receive temporary access to the uploaded photo to generate the try-on output. For more details, please review Fashn.ai’s Privacy Policy.
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Data Storage and Retention Image Processing and Storage When a customer uploads a photo for virtual try-on, the image is securely processed through our third-party provider, Fashn.ai. Fashn.ai temporarily stores the generated images for up to 72 hours to facilitate processing and support system reliability. After 72 hours, the images are automatically deleted by Fashn.ai.
Email Delivery and Temporary Job Storage If a customer chooses to receive their try-on result via email, we temporarily store a reference to the image (image URL) as part of an image delivery job. This information is deleted immediately after the result is successfully delivered. We do not store customer email addresses beyond the time required to send the requested email.
No Long-Term Storage Drezzly does not permanently store any customer-uploaded photos, personal data, or generated images. All data is handled temporarily and securely to fulfill the virtual try-on service and is deleted as soon as it is no longer needed.
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Shopify Merchant Data Drezzly integrates with Shopify merchants via the Shopify API. We do not access or store any personally identifiable merchant or customer data beyond what is required to operate the app within the Shopify ecosystem.
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Security We rely on our third-party providers’ secure infrastructure to process image requests. All data transmitted is encrypted via HTTPS.
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Your Rights Since Drezzly does not collect or store personal data, there is no stored information for us to provide, correct, or delete. Any requests for data access or deletion should be directed to the Shopify store from which the user interacted.
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Changes to This Policy We may update this policy periodically. Changes will be posted on this page with an updated effective date.
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Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]